Course Title: Troubleshooting Your Mac
Troubleshooting Your Mac is perfect for those who want to become more confident with their Macs. “The Mac Doctor” Tom Watson teaches how to determine, diagnose, and repair things that go wrong with these machines. The techniques demonstrated are invaluable to both novices and the more advanced user. The knowledge acquired from Tom’s training will enable you to save time and money, not to mention the frustration of a frozen computer!
Course Author/Expert: Tom Watson
Language: english
Full Online Training Available: Yes
Number of Course Movies: 142
Course Duration: 8 hours
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Course Outline:
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Troubleshooting Your Mac
What is Troubleshooting?
What Troubleshooting is About
Why this CD Will Help (pt 1)
Why this CD Will Help (pt 2)
Tech Resources
User Manuals
Tech Support (pt 1)
Tech Support (pt 2)
Tech Support (pt 3)
RAM
Installing Ram (pt 1)
Installing Ram (pt 2)
Installing Ram (pt 3)
Installing Ram (pt 4)
The Monitor
The Monitor Cords
How the Monitor Works
The Monitor
The Mac Battery
The Mac Battery (pt 1)
The Mac Battery (pt 2)
The Keyboard
How the Keyboard Works
Cleaning Keyboards (pt 1)
Cleaning Keyboards (pt 2)
Cleaning Keyboards (pt 3)
Cleaning Keyboards (pt 4 )
SCSI Issues
SCSI Issues (pt 1)
SCSI Issues (pt 2)
SCSI Issues (pt 3)
SCSI Issues (pt 4)
SCSI Issues (pt 5)
SCSI Cords
SCSI Probe
The Mac Mouse
How the Mouse Works
Cleaning the Mouse (pt 1)
Cleaning the Mouse (pt 2)
Cleaning the Mouse (pt 3)
The CD ROM Player
How the CD-ROM Works
The CD ROM Player
CD ROM Cleaning
Memory
Differences in Memory
Memory Controls
Virtual Memory
The RAM Disk (pt 1)
The RAM Disk (pt 2)
Performance Problems
The Disk Cache
Ram Allocation
Ram Location
Cool Ram Tricks
Ram Guru 2.9
Startup Ram Issues
Diagnosing Ram Problems
The TS Toolkit
Disk First Aid
Virus Utilities
Virus Snapshots
System Cleanup
Tech Tool Overview
Norton Utilities
Conflict Catcher
Mac Care Unit
Net Barrier
Virus Barrier
Copy Agent
Chaos Master
Mac Check
The Desktop
The Mac Desktop
An Orderly Desktop
An Orderly OS
Documents Tricks
The Documents Folder
Desktop Organizing
Big Troubleshooting in a Small Way
The Internet
The Internet
Connection Methods
DSL Issues (pt 1)
DSL Issues (pt 2)
Phone Line Issue
TCP/IP
Domain Name System
What is the DNS?
Email Setup
SMTP & POP (pt 1)
SMTP & POP (pt 2)
Email Problems
Email Fixes (pt 1)
Email Fixes (pt 2)
Email Attachments (pt 1)
Email Attachments (pt 2)
Email Virus Potentials
Mac Link Plus
Internet Compression
Virus Issues
Virus Overview
Virus Prevention
The System Folder
The Computer Tools
The Apple Menu
The Control Panels
The System Guts
Extensions
Extensions Information
The Extensions Mgr.
Extension Conflicts
Mac Extensions
Finger Dancing
What is Finger Dancing?
Finger Dancing Lessons (pt 1)
Finger Dancing Lessons (pt 2)
Finger Dance Key Commands
More Key Commands (pt 1)
More Key Commands (pt 2)
More Key Commands (pt 3)
Standard Key Commands (pt 1)
Standard Key Commands (pt 2)
The Clean Install
Clean Install (pt 1)
Clean Install (pt 2)
Clean Install (pt 3)
Finishing a Clean Install (pt 1)
Finishing a Clean Install (pt 2)
Clean Installs (pt 1)
Clean Installs (pt 2)
Exchanging Fonts
Exchanging Preferences
Clean Purging
Top 20 Questions
Software Installation
Rebuilding the Desktop
Zapping the PRAM
The Flashing Question Mark
Backing Up Files
Defragmenting the Drive
Extension Conflicts
Data Recovery
Help in Mac OS
Computer Doesn't Launch
Internet Connections
Finding Lost Files
Fonts
How Much RAM do I Need?
How Do I Give more Ram to an App.
Updating Hard Disk Drivers
What is USB?
Upgrading the Mac OS
What are the Advantages of USB
Things To Remember
Hard Drive Issues
How the Hard Drives Work
Don't Do This
Buying a New MAC
How to Choose a New MAC
What is Available

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